1. Introduction

Welcome to RoomPro Services (“we,” “us,” or “our”). By accessing or using our website, roomprosrvices.com (the “Site”), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use our Site.

2. Services

RoomPro Services provides professional furniture assembly services. The use of our services is subject to our Privacy Policy, Cancellation Policy, and Chargeback Policy, which are incorporated into these Terms of Use by reference.

3. User Responsibilities

• Accuracy of Information: You agree to provide accurate, current, and complete information when using our Site and services.
• Prohibited Activities: You may not use our Site or services for any unlawful or prohibited activities, including but not limited to fraudulent activities or violation of any applicable laws.

 

4. Orders and Payments

• Order Placement: By placing an order through our Site, you agree to provide complete and accurate information. Orders are subject to availability.

• Payment Terms:

  • Fixed-Price Services: Certain furniture assembly services are offered at a fixed price. Details of these prices will be provided at the time of booking.
  • Hourly Rate Services: For services charged on an hourly basis, the Site sets a minimum number of hours required for booking (e.g., 3 hours at $130). This minimum is based on an average estimate for various types of furniture.
    • Additional Charges: If the actual time required to complete the service exceeds the minimum hours, an additional charge of $40 per extra hour will apply. This is due to the variability in furniture types and assembly complexity.
  • Payment Upon Completion: Payment is due upon completion of the service. We accept various forms of payment as described in our Chargeback Policy.

5. Cancellations and Rescheduling

• Cancellation Policy: Please refer to our Cancellation Policy for details on how to cancel or reschedule an appointment, including notice requirements and potential fees.
• No-Show Policy: Failure to attend a scheduled appointment without prior notice may result in charges as outlined in our Cancellation Policy.

6. Chargebacks

• Chargeback Policy: If you have any issues with the service provided, please contact us directly before initiating a chargeback. Details on how chargebacks are handled are provided in our Chargeback Policy.
• Resolution: We will work with you to resolve any disputes amicably before escalating to a chargeback.

 

7. Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page, and your continued use of the Site following any changes constitutes your acceptance of the new terms.

9. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at:

• Telephone: (215) 305-2488 (text only)
• Email: roomproservices@gmail.com
• Address: Newark, Delaware, 19702

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.