Cancellation Policy

We value your time and ours. To provide the best service to all our clients, we have implemented the following cancellation policy:

1. Cancellation Notice:

   • 24 Hours Notice: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance by phone or email.

2. Same-Day Cancellations:

   • Courtesy Notice: Please understand that last-minute cancellations greatly impact our scheduling. We kindly ask for your cooperation to avoid this whenever possible.
   • Repeat Cancellations: Clients who frequently cancel on short notice may be required to pay a non-refundable deposit for future appointments.

3. No-Show Policy:

   • Courtesy Notice: Failing to show up for a scheduled appointment without prior notice disrupts our operations. We kindly ask you to inform us if you cannot make it.
   • Repeat No-Shows: Clients who do not show up for appointments without notification may be required to pay a non-refundable deposit for future appointments.

4. Rescheduling:

   • Free Rescheduling: If you reschedule your appointment with more than 24 hours notice, no additional fees will be charged.
   • Late Rescheduling: Rescheduling with less than 24 hours notice will be treated as a cancellation and subject to the same guidelines.

5. Deposit Policy:

   • First-Time Clients: To secure your appointment, first-time clients may be asked to provide a small deposit. This deposit will be applied to your final bill or refunded if the appointment is canceled with sufficient notice.
   • Frequent Cancellations/No-Shows: Clients with a history of cancellations or no-shows may be required to pay a deposit for future appointments.